TLC Housing Services

TLC Housing Services is based within TLC College and was set up to provide Refugees with housing related support. From Mar 2010, we added another dimension to our service and we now support Refugees as well as New Migrants with housing related support issues.

We are funded by the Wolverhampton City Council’s Supported Housing Team (formerly Supporting People) and liase with accommodation providers regardless as to whether they are Local Authority, Private landlords or RSL’s.

Service Provided:

• advice and advocacy
• support with settlement into accommodation
• health and safety advice
• utility bills
• how to use domestic appliances safely
• financial budgeting etc
• assist with documentation
• job search
• education and training
• how to access local services with a view to making them independent.
• help our clients to integrate into the local community and become good citizens by educating them to understand local cultures and teaching them social skills. We hope that by understanding British culture, our clients will find fewer barriers against living independent lives. It also reduces their dependency on state aid.

Our advisors aim to achieve the above by providing the appropriate level of support required by the client (subject to funding). We liase with Wolverhampton City Council, Housing Associations, Refugee and Migrant centre, community organisations, service providers and other agencies. Our advisors are fluent in English and speak other languages relevant to the client, which is essential in the early days when the clients speak little or no English.

We aim for our support to be so effective that it motivates our clients to leave the programme within a three-month period. We want them to feel confident and be able to lead independent lives.

If you would like to take advantage of our service, please contact any of the staff below for further information or to arrange an appointment:

Housing Manager: Istmeet Kaur

Housing Support Worker: Ali Salih

Housing Support Worker: Dilshad Ali

Employment Skills

Building Resilience Project

For

The project is open to all people from the local community, although work is predominantly aimed at engaging with Muslims from a variety of backgrounds in the Wolverhampton community.

Aims

To create a stronger community that is resilient to gun and knife crime, drugs, anti-social behaviour and violent extremism.

Activities

Project work revolves around regular youth workshops, women’s activities and Islamic seminars, where local and national speakers and role models engage in discussions with a variety of local people on issues that affect Muslims today. These discussions assist in educating Muslims and non-Muslims about the correct Islamic ideology as opposed to the teachings that have been hijacked and/or misconstrued by certain groups in the media and within the Muslim world.

TLC Language Centre Ltd

Translation and Interpretation Services

TLC Language Centre Ltd is dedicated to supplying an efficient and comprehensive translation and interpretation service for all, from private bookings to large businesses and public sector organisations.

We have provided one of the main interpreting services for Wolverhampton since 1999. We have proven record of being a professional and reliable service for our clients, which have included: jobcentre plus, Primary care trust and the Wolverhampton council.

Our excellent track record in this sector together with the highest quality translators enables us to confidently state that our service is unrivalled, with standards seeking to achieve the highest expectations and our clients requirements being met in full.

We pride ourselves on the quality of our interpreters and recognise the importance of accuracy, understanding, impartiality and confidentiality that are essential attributes for any organization looking for interpreting and translation services. Our interpreters have been fully trained to deliver this service in this manner as they follow a strict code of ethics and practice.

Our aim is to provide the highest possible standards of translation and interpretation for all of our clients. We continue to perfect these attributes by only recruiting qualified and experienced linguists.

Over a number of interpreters and translators have joined TLC, which means we are able to respond effectively to requests for a wide range of languages. We cover the main Asian languages, a number of African and Arabic languages.

Services Include:

• Individual face-to-face interpreting
• Interpreting for groups
• Translation of publicity materials
• Translation of Documents
• Proof Reading
• We also offer a limited over the phone interpretation service

Notification of client need is required to set up a phone interpretation

Languages

Our service can be provided in over 40 different Languages. Some of the languages we provide include:

• Arabic
• Punjabi
• Tamil
• Persian/Dari
• Gujarati
• Bengali
• Urdu
• Somalian
• Farsi

And many more, at TLC we will always try to our very best to find a suitable interpreter and translator to meet your needs.

Fees

Our fees are competitive and cost effective without jeopardising the quality of your finished translation. The rates will vary depending on the language and the nature of your assignment. This will always be discussed with you prior to any undertakings. A quotation may also be provided in advance after assessing your documentation for translation. These are all available on request please contact us for further details

If you would like to discuss your translation requirements in advance then you are welcome to call us on 01902 714433, or via email.

Feedback

We want to ensure that your relationship with us is a long and rewarding one to aid this purpose. At TLC, we sincerely appreciate a brief feedback on the services we provide.

For further information required or suggestions for improvement we encourage you to contact our team with your thoughts and ideas.

For more information or to make a booking please contact TLC on:

Tel: 01902 714433